1. Information to the user
Who is responsible for the processing of your personal data?
CS Punta Rasa SLU is responsible for the processing of the user's personal data and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and the Organic Law 3/2018, of December 5 (LOPDGDD).
Why do we process your personal data and why do we do it?
According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:
How long will we save your personal data?
They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that rule their custody and when it is no longer necessary for it, they will be suppressed with adequate security measures to guarantee the anonymization of the data or its total destruction.
Who do we provide your personal data to?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with which the person in charge has signed the confidentiality contracts and the processor of the treatment required by current privacy regulations.
What are your rights?
The rights that assist the user are:
Right to withdrawal
Right of withdrawal to care of: Name: CS Punta Rasa SLU NIF: B56543705 Address: Hotel Cala Saona, Cala Saona , 07860 Formentera (Illes Balears) Population: Formentera Telephone: ............ E-mail: info@puntarasa.com Property/service information: Contract No./Order/Invoice: Date Contract/Order/Invoice: Product/service date/service: Product/service description: Consumer/User: Name: Address: Population: * Telephone: * E-mail: (* Non-compulsory data) Right of withdrawal: You may exercise the right of withdrawal within the 14-day period established by law from the day following the date of a service contract or day of receipt of a product. In accordance with article 102 and following of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, I inform you that I withdraw from the sales contract of the good/performance described above within the established term, so I would appreciate it if you contact me through the contact information provided, to notify me that this request has been proceeded. Application Date: Consumer/User Signature:
Claims sheet
Information on claim sheets Information on claim sheets In the general contracting conditions, professionals or companies of distance sales, such as, among others, electronic commerce, which lack establishments or premises open to the public, but that operate within certain Autonomous Communities, must have sheets of claims and are obliged to inform consumers of their existence and how to access them. Although we recommend consulting the provisions of each Autonomous Community in this regard, the following link on the website of the Ministry of Consumption can consult the legislation on claim sheets by Autonomous Communities:www.consumo.gob.es/es/consumo/claims-sheetsFor this reason, we recommend that e-commerce whose owners carry out their activity in one of these Autonomous Communities that require reporting on the existence of users or consumers of claims sheets available, include this information in section 4 of Claims of the General Conditions of Contracting, an example of how to fulfill this obligation could be the following wording: "4. Claims CS Punta Rasa SLU informs that it has claims forms available to users or consumers who request it, they can access them by requesting them to any of the Contact details listed below, even if it is not through a claim form, any claim that the user considers appropriate to carry out will be attended as soon as possible, in any of the following contact information of Punta Rasa SLU: Postal: CS Punta Rasa Sluhotel Cala Saona, Cala Saona, - 07860 Formentera (Illes Balears) Spain Phone: 971 322 030 E-mail:carmencf@hotelcalasaona.com"
Contact information to exercise your rights:
CS Punta Rasa SLU. Hotel Cala Saona, Cala Saona, - 07860 Formentera (Illes Balears). e-mail:info@puntarasa.com
2. Mandatory or optional nature of the information provided by the user
Users, by checking the corresponding boxes and the entry of data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly accept freely and unequivocally, that their data is necessary to attend to their Request, by the provider, being voluntary the inclusion of data in the remaining fields. The user guarantees that the personal data provided to the person in charge is true and is responsible for communicating any modification of them.
The person in charge informs that all the data requested through the website is mandatory, since they are necessary for the provision of an optimal service to the user. In the event that all the data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.
3. Security measures
That in accordance with the provisions of current regulations on the protection of personal data, the person in charge is complying with all the provisions of the GDPR and LOPDGDD regulations for the treatment of personal data of his responsibility, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The person in charge guarantees that he has implemented appropriate technical and organizational policies to implement the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated the appropriate information so that they can exercise them.
For more information on privacy guarantees, you can contact the person in charge through CS Punta Rasa SLU. Hotel Cala Saona, Cala Saona, - 07860 Formentera (Illes Balears). e-mail:info@puntarasa.com
Privacy Policy Social Networks
1. Information to the user
Who is responsible for the processing of your personal data?
CS Punta Rasa SLU, henceforth,Responsible, inform theUserthat you have proceeded to create a profile on the social networks Facebook, Instagram, Twitter, LinkedIn, YouTube, Vimeo and Google+, which is responsible for the processing of the personal data of the user that is carried out on said social networks and informs you that this data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), for which the following treatment information is provided:
Why do we process your personal data?
End of treatment:Maintain a relationship between the user and the person in charge that may include the following operations:
interact through official profiles
Why can we process your personal data?
Legal basis of treatment: Article 6.1.a GDPR, the interested party has given his consent to the processing of his personal data for one or more specific purposes. The user has a profile in the same social network and has decided to join the social network of the person in charge, showing interest in the information published in it, therefore, at the time of requesting to follow our official profiles, he provides us with his consent to the treatment of those personal data published in his profile.
The user can at all times access the privacy policies of the social network itself, as well as configure its profile to guarantee its privacy.
The person in charge has access to and treats the public information of the user, especially his contact name. This data is only used within the social network itself and will only be incorporated into a file of the person in charge when necessary to process the user's request.
How long will we save your personal data?
Data retention criteria: They will be kept as long as the user does not revoke the consent given as indicated in this Privacy Policy.
Who do we provide your personal data to?
Communication of the data: The information provided by the user through the social networks of the person in charge, including their personal data, can be published, always based on the services that the user uses, so that they may be made available to other third-parties users of social networks. From the profile of each social network, the user can configure what information he wants to make public in each case, see the permissions that have been granted, delete or disable them, like any application of a third party that is no longer wanted to use.
No communication of personal data to third parties is planned outside the social network except, if it is essential for the development and execution of the purposes of the treatment, to our service providers related to communications, with which the person in charge has signed the confidentiality contracts and treatment manager required by current regulations of privacy.
What are your rights?
Rights that assist the user: they can only be satisfied in relation to the information that is under the control of the person in charge.
Right to withdraw consent at any time
Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its treatment
· Right to file a claim with the Control Authority (www.aepd.es) if you consider that the treatment does not conform to current regulations
Contact information to exercise your rights:
CS Punta Rasa SLU. Hotel Cala Saona, Cala Saona, - 07860 Formentera (Illes Balears). e-mail:info@puntarasa.com.
2. Use of the profile
The person in charge will carry out the following actions:
· Access to public profile information
Publication in the user profile of all the information already published in the social network of the person in charge
· Send personal and individual messages through the social network channels
· Page status updates to be posted to the user's profile
The user can always control their connections, delete content that they are no longer interested in and restrict who they share their connections with; To do this, you must access your privacy settings.
3. Publications
The user, once he is a follower or has joined the social network of the person in charge, may post in this comments, links, images, photographs or any other type of multimedia content supported by it. The user, in all cases, must be the owner of the published content, enjoy copyright and intellectual property or have the consent of the affected third parties.
Any publication on the social network is expressly prohibited, whether they are texts, graphics, photographs, videos, etc. that attack or are likely to violate morality, ethics, good taste or decorum, and/or that violate, violate or violate the rights of intellectual or industrial property, the right to image or the law.
In these cases, the person in charge reserves the right to immediately withdraw the content, without prior communication, being able to request the permanent blocking of the user.
The Responsible will not be responsible for the content that a user has freely published.
The user must keep in mind that his publications will be known by other users, so he himself is the main responsible for his privacy.
The images that can be published on the social network will not be stored in any file by the person in charge, but they will remain on the social network.
4. Data of minors or people with special abilities
Access and registration through the social networks of the person in charge is prohibited for minors under 14 years of age. For its part, if the user has special abilities, the intervention of the holder of his parental authority or guardianship will be necessary, or his legal representative through a valid document that proves the representation.
The person in charge will be expressly exempted from any liability that may arise from the use of social networks by minors or people with special abilities. the social networks of
RESPONSIBLE They do not consciously collect any personal information of minors, therefore, if the user is a minor, they must not register, use the social networks of the person in charge or provide any personal information.
